Refund & Return Policy – Bracellette

1. Our Promise

At Bracellette, we take immense pride in the quality of our crystal bracelets. Each piece is handcrafted with precision. If, however, you are not satisfied with your purchase, we’re here to make it right.

2. Return Eligibility

Returns accepted within 7 days of delivery
Product must be unused, unworn, and in original packaging
Proof of purchase (Order ID or Invoice) is required

3. Non-Returnable Items

Customized or engraved products
Gift cards and promotional items
Products returned in damaged condition due to misuse

4. Refund Process

Once your return is received and inspected, we will notify you via email.
If approved, your refund will be processed within 5–7 business days to the original payment method.
Shipping charges are non-refundable.

5. Return Shipping

Customers are responsible for return shipping costs
Use a reliable courier with tracking information
Send returns to:
Bracellette Returns
[Your full return address here]
Jaipur, Rajasthan – India

6. Exchanges

We do not offer direct exchanges. If you want a different product, please initiate a return and place a new order.

7. Damaged or Wrong Items

If you received a damaged or incorrect item, please email us at bracellette@gmail.com with a photo within 48 hours of delivery. We will prioritize your case and offer a free replacement.

8. Contact Us for Returns

If you wish to initiate a return, please contact us:
📧 bracellette@gmail.com
📱 +91 77330 04763